journey (6)
journey_ecommerce
Source (.mmd)
journey
title E-Commerce Experience
section Browse
Search products: 4: Customer
View details: 5: Customer
Read reviews: 3: Customer
section Purchase
Add to cart: 5: Customer
Enter payment: 2: Customer
Confirm order: 4: Customer
section Delivery
Track package: 3: Customer, Support
Receive delivery: 5: Customer
Unbox: 5: Customer
journey_low_scores
Source (.mmd)
journey
title Airport Experience
section Check-in
Find terminal: 2: Traveler
Wait in line: 1: Traveler
Bag drop: 2: Traveler
section Security
Remove items: 1: Traveler
Body scan: 2: Traveler
Repack bag: 1: Traveler
section Boarding
Gate change: 1: Traveler
Board plane: 2: Traveler
journey_many_sections
Source (.mmd)
journey
title Software Release Cycle
section Plan
Gather requirements: 4: PM
Write specs: 3: PM, Engineer
Estimate effort: 3: Engineer
section Develop
Write code: 5: Engineer
Code review: 4: Engineer
Fix feedback: 3: Engineer
section Test
Unit tests: 4: Engineer
Integration tests: 3: QA
Manual testing: 2: QA
Bug triage: 3: QA, PM
section Deploy
Stage rollout: 4: DevOps
Smoke tests: 3: QA, DevOps
Production deploy: 5: DevOps
section Monitor
Check dashboards: 4: DevOps
Review alerts: 3: DevOps, Engineer
journey_multi_actor
Source (.mmd)
journey
title Support Ticket
section Report
Submit ticket: 3: Customer
Acknowledge: 4: Support
section Investigate
Reproduce bug: 2: Support, Engineer
Identify fix: 4: Engineer
section Resolve
Deploy fix: 5: Engineer, DevOps
Close ticket: 5: Support
journey_single_section
Source (.mmd)
journey
title Quick Task
section Do
Step one: 5: Me
Step two: 3: Me
journey_workday
Source (.mmd)
journey
title My Working Day
section Go to work
Make tea: 5: Me
Go upstairs: 3: Me
Do work: 1: Me, Cat
section Go home
Go downstairs: 5: Me
Sit down: 3: Me